WHO WE SERVE

Fortune 500 to Mid-sized organizations from a variety of industries including financial, retail, athletics, education, associations and many more...

Harland Clarke

Support Services

If you’re working with Harland Clarke Digital, you will never be alone. From your first point of contact with us, you have a dedicated support team working with your organization.

Our in-house support representatives go above and beyond the call of duty on a daily basis.

Expect more from Harland Clarke Digital...
Safety Net

  • Prompt attention to your needs and prompt resolution to any issues
  • A dedicated in-house representative assigned to your account
  • Free one-on-one training available anytime
  • Personal service from an actual person on the phone
  • Advanced training webinars

More than just a help desk, these are consultative digital marketing professionals ready to help make your next project a success.

And we understand the importance of making sure your messages are getting in the door. That’s why we pro-actively monitor the deliverability of all client messages sent through our systems and only align ourselves with legitimate, permission-based marketers.

Other ways we protect your deliverability:

  • We practice diligent federal compliance and actively pursue strong Internet Service Provider relations

  • Our SpamChecker feature checks emails against common Spam filters and identifies potential issues
  • Automatic bounce handling and ISP feedback loops keep your lists clean
  • We have strong ISP relations, support the latest authentication methodologies, and monitor new technologies